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The British Medical Association (BMA): Counselling | Peer Support

Wellbeing support services open to all doctors and medical students.


Our counselling service is staffed by professional telephone counsellors, 24 hours a day, seven days a week. All counsellors are members of the British Association for Counselling and Psychotherapy and are bound by strict codes of confidentiality and ethical practice.

You can talk to them over the phone or by video. Ongoing counselling is available, and you can arrange regular appointments. Having spoken to a counsellor, you can request to speak to that person again. It can be more helpful to speak to the same counsellor each time, giving you continuity of care and providing you with more effective support.

The counsellors are there to help you deal with a variety of issues. By seeking constructive help you may identify ways of addressing the root causes of your concerns and develop strategies to reduce the impact of the consequences.

Peer support

Our peer support service offers doctors and medical students in distress or difficulty the choice of speaking in confidence to another doctor. It's confidential peer support with an emotional focus.

Ask to speak to a doctor and you will be given the details of one of our team, who are experienced in supporting colleagues. You can arrange ongoing conversations at mutually convenient times.

Our peer support doctors can provide reflective space, working with you to gain insight into your problems. They can signpost, if appropriate, to other sources of support.

Our doctors do not provide diagnoses or treatment, this is not an emergency service.

Issues we can help with include:

  • Stress
  • Bullying
  • GMC issues
  • Relationship issues
  • Alcohol
  • Substance abuse
  • Debt
  • Depression

See the leaflet at the bottom of this page.

Additional Information

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How much will it cost me?
Free service. Calls to 03 numbers will cost the same as other standard fixed line numbers starting 01 or 02, and are included as part of any inclusive or free minutes allowance on our tariffs
When is this service open?
The line is open 24-hours a day, seven days a week
How can I access this service?
You can just call us

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