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Website Privacy Statement

For visitors to the Website

This website does not collect personally identifiable details of visitors to the site. Like most website we use analytics to track usage of the site and to improve its ability to provide you with services and/or information. In providing such services and/or information to you we will only use your data in accordance with the terms of the following statement.

This statement sets out below:

How personally identifiable information of yours is collected from you through the website.

  • How the information is used by us
  • With whom the information may be shared and for what purpose(s)
  • What choices are available to you regarding collection, use and distribution of the information.
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information collected through our website
  • How you can correct any inaccuracies in the information.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

Log Files

We use IP addresses to administer the site and to analyse trends in how the site is used. IP addresses are not linked to personally identifiable information.  We may share information on site usage with our partners as part of ongoing work to improve the site’s effectiveness. This is not linked to any personal information that could identify any individual person.


This web site contains links to other sites. Please be aware that Healthwatch Liverpool Information is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

If you feel that this company is not abiding by its posted privacy policy, you should first contact Healthwatch Liverpool Information.

For services included in the Wellbeing Liverpool Directory

We collect information to help the public to find services and activities. If you provide or manage a service which is included in the directory the following additional points explain how we handle this information.

We include in the directory information which is provided to us for this purpose. We may also reproduce information which is already publically available that we think may be of interest to visitors to this site, for example on forthcoming local events.

Correcting/Updating Directory Information:

We endeavour to ensure that the directory information is correct. If you notice any errors please notify us immediately. This can be done by emailing enquiries@healthwatchliverpool.co.uk or calling 0300 77 77 007.

Adding entries

If you provide or manage a service or activity and would like this including in the Wellbeing Liverpool directory please contact us with details by emailing enquiries@healthwatchliverpool.co.uk or calling 0300 77 77 007.  

Information Collection and Use

Healthwatch Liverpool Information is the sole owner of the information collected on this site. We share information with the Family Services Directory which is a linked directory which also provides information to the public in Liverpool. We will not sell, or rent information to others.


We have taken appropriate measures to ensure that your personal information is not unlawfully processed. Healthwatch Liverpool Information uses industry standard practices to safeguard the confidentiality of your personal identifiable information. Healthwatch Liverpool Information treats data as an asset that must be protected against loss and unauthorised access. However, no information transferred over the Internet or wireless network can be guaranteed to be completely secure. 

If you have any questions about the security at our website, you can send an email to enquiries@healthwatchliverpool.co.uk