Support for Internet Explorer

It looks like you’re using Microsoft Internet Explorer as your web browser. This is now considered ‘end-of-life’, and Microsoft is withdrawing support for it because it uses outdated technology. This means that it will no longer receive important security updates and previous bugs will not be fixed.

This means that the risk and cost are placed on service providers to develop twice for modern browsers and again for Internet Explorer. As free, modern alternatives are available for most platforms it is difficult to justify spending public money on further development.

Please see the Withdrawal of support for Internet Explorer notice from NHS Digital for more information and guidance.

Coronavirus – Telephone befriending

A list of telephone befriending services and online classes and groups and during the coronavirus pandemic. 

You can also find activities on our Wellbeing Liverpool website and run advanced search.

Jump to 

Befriending for women

Collective Encounters: Women in Action
Befriending as well as training, gathering and workshops for women

Befriending for anyone who has a neurological condition

The Brain Charity‘s volunteers make weekly calls from their homes and are able to speak with clients from all over the UK. Calls can last for up to an hour at a time with some taking
place over video platforms if requested. Our phone befrienders can also show anyone who can’t access, or isn’t confident with, apps such as Zoom how to use these so they can access our online social activities too. ⠀

If you feel you would benefit from a weekly call, or would like to find out more about the project, please contact us on: 0800 008 6417. 

Befriending mainly for older people – local organisations

Age Concern Liverpool Action Against Isolation Service Provides information and welfare benefit advice and tackle social isolation via a programme of activities.

Age Concern Liverpool Reconnect Continuing with telephone services but no face-to-face home visits.

Finding Connection
The Reader Organisation Sharing stories and poems over the telephone. Calderstones Park areas. If you or somebody you know would benefit from this, call 0151 729 2250 between 10am
and 4pm, Monday – Friday or email
and quote Finding Connection.

LFC Foundation is offering regular weekly calls to the elderly and vulnerable in north Liverpool and Kirkby. Weekdays 9am-4pm. Contact Christine Mounsey from the Red Neighbours
team on 07701 320 455 or
. Twitter

Liverpool Cares – Social club for older people online & telephone. See Facebook for what the activities
are like.

Rainbow 50 Plus Community Connecting with people aged 50 years and above. 

Smile & Experience TLC supporting those affected by dementia
If you are feeling worried, anxious or need somebody to talk to please contact us. 07568 607311, 07566 229071 or

South Liverpool Linking Lives A telephone befriending service and support by post to anyone who needs it. M: 07858 570301 Email: Twitter 

Taste of Culture Activity Club Fortnightly calls to signed up members. Based in L8.

Granby Toxteth Development Trust (GTDT) give local residents a weekly phone call to have a chat. If you know anyone who would benefit from this, call 0151 734 4925 or email 

Alley Angels Silver Chat – a telephone befriending service. For more information email or call / text the Silver Chat Co-ordinator on 07795 471359. 

Befriending for (mainly) older people – national organisations

Age UK Neighbourly volunteering during the coronavirus epidemic for people who want to help others and
Call in Time (telephone befriending service)

Omega telephone/postal befriending service for caregivers / carers aged over 75 looking after someone with a terminal illness, people who are themselves end of life, and those
who have been bereaved.

Re-engage (formerly Contact the Elderly) regular friendly calls ‘call companion’ service – refer an older person or apply
to volunteer

FoodCycle ‘Check in and Chat’ You’ll receive a weekly call from a FoodCycle volunteer. Sign up online or call 0207 7292 775 or email

Befriending for people with sight loss

RNIB (The Royal National Institute of Blind People): Telebefriending groups
Befriending social groups for adults with sight loss.

Sightline Vision (North West) Free telephone-based befriending for people affected by sight loss.

Befriending for people with mental health issues

Anorexia & Bulimia Care links people who are struggling with an eating disorder with someone who has recovered.

Imagine – Befriending and Peer Support Service Liverpool
One to one informal support from a volunteer for individuals aged 18+ with mental health issues.

How can I access this service?
Online. You need internet access
When is this activity on?
See the main description
How much will it cost me?
Most are free and have an option to donate so that they can continue
Social media

Latest information is regularly posted on Live Well Liverpool Twitter and Live Well Liverpool Instagram

What groups of people is this for?
The general public
What age groups is this for?
What areas of the city is this for?
People from anywhere in the city

Delivered in partnership with

Healthwatch Liverpool
Citizens Advice Liverpool