Support for Internet Explorer

It looks like you’re using Microsoft Internet Explorer as your web browser. This is now considered ‘end-of-life’, and Microsoft is withdrawing support for it because it uses outdated technology. This means that it will no longer receive important security updates and previous bugs will not be fixed.

This means that the risk and cost are placed on service providers to develop twice for modern browsers and again for Internet Explorer. As free, modern alternatives are available for most platforms it is difficult to justify spending public money on further development.

Please see the Withdrawal of support for Internet Explorer notice from NHS Digital for more information and guidance.

Omega (befriending service for caregivers / carers)

Befriending services for caregivers looking after someone with a terminal illness, people who are themselves end of life, and those who have been bereaved.

We prioritise those aged over 75 and still caring or bereaved. 

Omega is based in Shrewsbury and working across the UK.


Chatterbox Action Against Loneliness Programme 

A telephone befriending service which matches lonely clients with volunteer befrienders for half-hour weekly phone calls.  It provides regular and meaningful companionship, emotional support and situation monitoring. 

If you would like to try the programme or would like some more information, please email or call 01743 245088.

A Letter from Louise 

A pen pal service connecting clients with volunteer pen pals for a regular exchange of letters, photographs, art work and stories.  The service can offer those who are extremely isolated a way to gently connect with another person; for others, it provides
a creative outlet and something to look forward to receiving in the post.

To apply for yourself or to refer someone you know, please download the Client Application Form and send it to Carol at or
post it to Omega, London House, Town Walls, Shrewsbury, Shropshire, SY1 1TX.

How can I access this service?
Email or telelphone
When is this service open?
Enquiries are answered Monday – Friday 9am – 5pm
How much will it cost me?
Free service. Normal call charges.
Social media

Follow us on Facebook and Twitter

What groups of people is this for?
Older people
What areas of the city is this for?
People from anywhere in the city




Delivered in partnership with

Healthwatch Liverpool
Citizens Advice Liverpool