Support for Internet Explorer

It looks like you’re using Microsoft Internet Explorer as your web browser. This is now considered ‘end-of-life’, and Microsoft is withdrawing support for it because it uses outdated technology. This means that it will no longer receive important security updates and previous bugs will not be fixed.

This means that the risk and cost are placed on service providers to develop twice for modern browsers and again for Internet Explorer. As free, modern alternatives are available for most platforms it is difficult to justify spending public money on further development.

Please see the Withdrawal of support for Internet Explorer notice from NHS Digital for more information and guidance.

Re-engage (formerly Contact the Elderly)

Regular friendly phone call to older people who live alone and feel isolated.

Do you know an older person who lives alone and is feeling lonely? Whether they’re a friend, relative, neighbour, service user or patient, we’re here to help.

If you have any questions then please refer to the FAQs on our website. If you can’t find the answer there, please email us on

How can I access this service?
To refer yourself or a guest, you can call us, or fill in the online form or printable form at the bottom of this web page and send it to us. To volunteer, fill in the form online.
Who can refer me to this service?
Anyone can introduce an older person to us, including family, friends, social and health care professionals, day centres, churches and other charities. We welcome referrals from NHS link workers.
When is this service open?
Enquiries are answered Monday to Friday 9am – 5pm. Tea parties take place on Sunday afternoons
How much will it cost me?
Our group activities are free of charge for our older guests. Call to 0800 numbers are free from landlines and mobiles
Social media

Follow us on Facebook and

What groups of people is this for?
Older people
What areas of the city is this for?
People from anywhere in the city


  • All enquiries - contact form available on the website
  • 0800 716543



Delivered in partnership with

Healthwatch Liverpool
Citizens Advice Liverpool