Support for Internet Explorer

It looks like you’re using Microsoft Internet Explorer as your web browser. This is now considered ‘end-of-life’, and Microsoft is withdrawing support for it because it uses outdated technology. This means that it will no longer receive important security updates and previous bugs will not be fixed.

This means that the risk and cost are placed on service providers to develop twice for modern browsers and again for Internet Explorer. As free, modern alternatives are available for most platforms it is difficult to justify spending public money on further development.

Please see the Withdrawal of support for Internet Explorer notice from NHS Digital for more information and guidance.

Sightline Vision (North West)

Offers a free telephone-based befriending service designed to reduce loneliness and isolation for anyone living with a visual impairment.


We match befrienders and befriendees based on common values and interests for telephone calls at an agreed day and time.

Regular phone-based befriending can be arranged at a convenient time for you. Our service is staffed by a team of dedicated, friendly, trained volunteers, who have close experience of sight loss.

They can provide much needed support and friendship. Many of our service users and volunteers are benefiting from the positive impact a telephone befriending relationship can offer.

Sightline does not offer counselling, mentoring or advocacy services, nor is Sightline’s telephone befriending service a suitable alternative for these services.

How can I access this service?
Telephone, email, referral form on the website or message via social media
When is this service open?
Office hours are 9am to 5pm, Monday to Thursday.
How much will it cost me?
0800 numbers are free to call from BT landlines and most mobile networks.
Social media

Follow us on Facebook and X/Twitter

What groups of people is this for?
People with a sensory disability
What age groups is this for?
What areas of the city is this for?
People from anywhere in the city




Delivered in partnership with

Healthwatch Liverpool
Citizens Advice Liverpool